Accessibility Statement

Modern Derma is committed to providing an inclusive and accessible experience to everyone, including individuals with disabilities. We believe uncompromising skincare should be available to all, and that extends to how you interact with our brand online.

We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee our website, Provider Locator, and Care Analysis Platform are easy to navigate and understand.

1. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Modern Derma is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

2. Our Accessibility Features

To ensure a positive experience for all users, we actively implement the following features across modernderma.com:

Keyboard Navigation: Our website is fully navigable using a keyboard, ensuring users who cannot use a mouse can still access the Shop, Checkout, and Provider Signup forms.
Screen Reader Compatibility: We utilize proper ARIA (Accessible Rich Internet Applications) labels, hidden screen-reader text (sr-only), and semantic HTML5 to ensure our website is properly interpreted by assistive technologies.
Color Contrast: We use a high-contrast color palette (Stone, Emerald, and White) to ensure text is highly legible for users with visual impairments or color blindness.
Alternative Text (Alt Text): All images, including product photos and lifestyle banners, are accompanied by descriptive alt text for screen readers.
Focus Indicators: Interactive elements, such as buttons and links, feature clear visual focus rings (focus:ring-2) to assist keyboard users.

3. Ongoing Efforts

Accessibility is an ongoing effort, not a one-time project. We are actively working to improve our website’s accessibility by:

Conducting regular accessibility audits using automated tools and manual testing.
Training our development and design teams on WCAG best practices.
Rapidly resolving any accessibility issues reported by our users.

4. Known Limitations

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. Some third-party integrations (e.g., interactive maps, payment gateways, or embedded videos) may present challenges.

If you encounter an accessibility barrier on our Provider Locator map or during the checkout process, please contact us immediately for assistance.

5. Feedback and Support

We welcome your feedback on the accessibility of Modern Derma. If you encounter any barriers, cannot read a product description, or require assistance completing an order, please reach out to our dedicated support team:

Email: [email protected]
Phone: +1 (800) 555-0199 (Monday – Friday, 9:00 AM – 6:00 PM PST)
Mailing Address: 123 Radiance Blvd, Suite 100, Los Angeles, CA 90210

We try to respond to feedback within 2 business days and will work with you to provide the information or item you seek through an accessible communication method.